In case of any technical issue found in online fee payment, such as :

All transactions are processed through a gateway provider and are not stored or processed on our servers. So, in any case we do not store any of the payer payment or transaction information. When you visit the Reliable Institute (a unit of ALLEN Career Institute Pvt. Ltd.) Official Website, the following information may be collected from you, either voluntarily or involuntarily:

• During the online payment through credit/debit card if the payment gets debited and the internet goes down due to some external server malfunction or any other similar happening.
• The system fails to generate the required acknowledgment due to internet malfunction.
• We shall not be responsible in any case until the course fee paid by student or parent is credited in to the Bank Account of the institute. If credited into our account, the refund policy will be applicable as per the institute norms.